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  1. Niko

    service delivery by SMTP or pickup

    Hello mailers, We are company with over 10 years of experience, we offer delivery service for bulk email. We can delivery also over 500k per hr. we offer contract pricing per cpm, per million or unlimited delivery. We manage also dkim, spf, dmarc records and ips rotation and manage ips...
  2. Niko

    gdpr compliance

    hello @twisted1919 I would like to know if mwizz is compliance for incoming law of privacy GDPR thx in advance
  3. Niko

    Campaign Suppression List

    Hello, how does the suppression list work exactly? I've added an email address in a suppression list, but after sending a campaign including that same address, the email got delivered normally. So how does the suppression list work, exactly?
  4. Niko

    Internal bounce logs linked to wrong email addressess

    Hello @twisted1919 , we noticed that, while Hard bounces and Soft bounces work regularly, it often happens that Internal bounces are attached to the wrong email address, so an Hard Bounce becomes an Internal one with a log related to a completely different email address. For example: I sent a...
  5. Niko

    Invoices jumping numbers

    Hi @twisted1919 , we noticed that every time a new invoice is created (both manually or automatically via Stripe Subscription) its numbering is wrong, as many numbers are skipped. So you could have invoice #101 before, and the next one will be #107 for example. We then need to fix them manually...
  6. Niko

    captcha for list

    hello @twisted1919 you think is it possible to add captcha to form signup generated from mwizz? without is the risk to get a lot of fake email address thx
  7. Niko

    Select delivery server from plan

    Hi @twisted1919 Exist a chance to assign delivery server directly from customer profile in backend? Assign from priceplan sometime is not useful to manage because sometimes can happens to split users with same price plan to different delivery server for reputation cause.
  8. Niko

    the challenge to move mwizz to other provider

    after few months we use mwizz few days ago we decided to move mwizz to anoter hosting providers, that a was big challenge and not simple task because the db was very huge, the very problem of mailwizz is that store a lot of quantity of logs in 2 table: delivery server usage logs and campaign...
  9. Niko

    How to clean global Blacklist without re-confirming unsubscribed users?

    Hello @twisted1919 , right now when deleting emails from the global blacklist in admin panel, they get re-confirmed across all accounts, even in lists they've previously unsubscribed from. As the global blacklist grows bigger, and soft bounces can always get in there, we would need to clean it...
  10. Niko

    unsubscribe from list merged

    Hello @twisted1919 A lot of clients get issue when a user unsubscribe from list merged, in fact when a user unsub contintue to receive newsletter from principal list and other list merged, I think to solve this mwizz need to unsub to all list of user. The other way is to display a page where...
  11. Niko

    Can I clean the database without broking anything?

    After few months of mailwizz use, our DB is already huge in size, is there some table that is safe to clear of old records? One more thing, is the delivery_server_usage_log used to count quotas or I can delete old record?
  12. Niko

    Template preview thumbnail not showing

    Hello @twisted1919 , updating to 1.3.8.3 seems to have problems with thumbnail creation for new templates: http://prntscr.com/dowi55 Thumbnails are not created and so it is not possible to click on a template to open its preview. Is this standard behaviour or something is missing? Could you...
  13. Niko

    Blacklist monitor with [EMPTY] tag

    Hi @twisted1919 , we noticed there are many entries in Blasklist with empty log. So is it possible to use the Blacklist Monitor with the "[EMPTY]" tag, to catch these addressess?
  14. Niko

    question for update to 1.3.7.8

    HI @twisted1919 We have make and installed a custom theme. On our test installation we updated mailwizz, but some elements, especially the dashboard, aren't working correctly anymore. Is there something specific we have to modify or check in our theme to make it work with the new version and...
  15. Niko

    Force FROM doesn't use the correct From address

    Hello @twisted1919 , under Sending Server there's Force FROM with the options Always/Never/When no valid signing domain. The "When no valid signing domain" option seems to be giving some problems, because when the user sends an email, the from address is always the one set in the delivery...
  16. Niko

    Whmcs integration

    Hello I'm interested at integration with whmcs Purchase plan, automatic upgrade group, renewal subscription, invoice generation... Someone had experience on it? Regards
  17. Niko

    understand who generate issue on delivery

    Hello @twisted1919 currently we have severals clients to send out their emails, we use 1 smtp mail server assigned to several groups, here our hard issue: is impossible to recognize what client generate issue of spam or high bounce from delivery so my question is if you can include on the log...
  18. Niko

    after Update ckeditor break template

    Hello all and @twisted1919 , last week I updated to the last version of mwizz 1.3.7.2 but now ckeditor break template if into newsletter it's included this tag: <!--[if !mso]><!-- --> used for outlook is possible to try to disable hmtl parsing? we already tested with tidy disabled but the error...
  19. Niko

    form builder

    Hello, is it possible to integrate a form builder as jotform or others script?
  20. Niko

    Email sender verification

    Hello, In the group settings right now there's the option to validate sender's domain before sending the campaign. This makes the user set his DKIM record on the domain. Would it be possibile to validate the sender domain with a verification email instead? So if we set sending on behalf, or if...
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