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Hi, Is there a way to update the default footer using in the drag and drop editor. We just want to add a couple of more lines of text, unsubscribe link etc just so people have a default to use or they can obviously create there own. Thanks

Hi, We have sent out an mailshot to around 65k recipients, turns out the unsubscribe link has an error :-( When the unsubscribe link is clicked you get an 404 error, i have checked the URL and it turn sout its missing the colon after http, i.e. http//marketing..... rather than...

Hi, We now have a couple of delivery servers SMTP2Go and Amazon SES. I would like to make the Amazon SES server my default delivery server as i get 62k emails for free every month. However when that server hits 62k i would like it to swap over to use SMTP2Go. I know i can set max monthly...

Hi, We seem to have an issue with a single list on a customers account. The list is around 7000 recipients and when ever they run a campaign using this list the campaign stalls after sending x number of emails. We have exported the list, checked it in excel and re imported it under a new name...

Trying to run a campaign and its getting stuck at 31%. I have checked the application logs and its full of messages saying General error: 2006 MySQL server has gone away. I have recently upgraded from 1.5.1 to the latest version, other than that there are no changes other than added new subs...

I have found an issue with the drag and drop editor. If you create a new template and add an Image and Caption block, edit it and change the settings to 2 images. Add images and text and click save and close. Then do the same again with a new Image and Caption block below ( in the same content...

Hi, Due to some GDPR regulations we are looking for a way to remove access to the subscribers list based on group permissions. i.e. normal users can not see actual subscriber information and instead send campaigns to a list but admins can access subscriber information. Is this possible at all...

Hi, I seem to have an issue with the sending mail cron job. Its not working :-( If i run it manually it works fine so i know all the server settings are correct. Mailwizz is running on a dedicated Ubuntu servers at AWS, i have complete control and SSH access. If i run the cron command manually...

Hi, I saw back in 2015 someone asked the same question and at the time the API wasn't supporting this feature. I was wondering if it has now been implemented into the API. I had a quick look through the API endpoints and didn't find anything so I though I'd ask on here...

Hi, I am just wondering how I can set the list to have single opt-in when I create it using the API Thanks Luke

HI, I have edited the welcome message on a new list and would like to send a test email using the template. Is this possible ? Thanks

Hi, I know there is the ability to create a welcome message to be sent out post list subscription but looking at the way it works it seems to be a generic system created message. Is there a way to have a dedicated email sent out based on a template to new list subscribers on a per customer...

HI, Setting up a new customer and noticed there is a company column on the summary page but no mention of company anywhere in the menu system? All our customers are manually created. What we are looking for is to be able to assign multiple end user logins to a single company or customer so...

HI, Sorry @twisted1919 , another dumb question but i cant find any info on this process. Creating a new customer manually... firstly we dont want to use the sign up form as thats not our type of service, every customer will be added manually by an admin and given access. So, we create a...

Hi, We have just set up a new server and think we have covered most things but there are a couple that we are a little unclear on. The server is being run via an AWS Instance on a sub domain. We have an SMTP connector configured under Delivery Severs that is using a service called SMTP2Go. This...

HI, We are a new user having just installed MailWizz today. Our plan is to allow our customers access to the customer portal section via an iFrame within our own secure website that everyone has to login in to. As customers are already within a secure portal i would prefer not to have to ask...