Search results

Just realised that manually added subscribers (via the list subscribers > "create new" button) are not treated as imports but as signups and that autoresponders set to not include imports are still sending to those manually added. Can that be tweaked or changed and an extra option added so we...

I'm getting unsubscribe requests with the following subject line (example): Campaign-Uid:fw3093g5aa27f / Subscriber-Uid:vw1336s3f2011 - Unsubscribe request ... and an empty body. I understand that the email box monitor can only pick up unsubscribe requests from the body. Am I being an idiot, or...

Tried to find info abut this in the forum, but couldn't find any results: We've been getting requests from users and clients about how to let previously unsubscribed records to re-subscribe and going through the confirmation/double opt-in process. It doesn't seem to work and seems that once...

It seems links from campaigns sent yesterday have now stopped working (today), coming up with the error: strpos(): Argument #1 ($haystack) must be of type string, int given ... when clicked on from within the campaign. Several clients sending me panic messages. Any help? Can I roll back?

Just a headsup that the very cool people at the dynamic popup creation platform GASPO have just added MailWizz to their list of API integrations. We've done a few tests and it works great. There's a free tier for low volume and branded use of up to 3 different popups on one site. It's got a...

Just checking: Have the frontend form/page classes changed so that a few custom CSS settings at .../frontend/assets/css/style-custom.css will stop working? All of my frontend list page form buttons have virtually disappeared all of a sudden because some of my custom styles are no longer applied...

Is this legit? Has anyone been able to test this? https://codecanyon.net/item/automation-flow-builder-for-mailwizz-ema/43569473 The "preview" link doesn't work. The "demo" takes us to an unfinished website template with missing images and placeholder text. Since the backend demo is read-only...

I remember stumbling upon this a while ago - by accident. But I cannot for the life of me find it again: There's a list that seemed to be font-end and anonymously accessible, with a list of all campaigns that were sent to a given list. Basically an archive. Where is this? Thanks.

Quick question about the various blacklists: On a single-list account, what's the difference between the blacklisted subscribers in a list (filtered) and the Email Blacklist? The former is <100 and the latter 600+. Should they not be the same? The account is quite young (only 3 campaigns sent so...

I occasionally see a below-100% delivery rate (i.e. 99.986%) at the end of a campaign. I'm sure there are good reasons why some email addresses simply cannot be delivered to, and that's ok. But how can I pick those email addresses out? How can I search/filter for this in the list or per campaign?

This is a bit of a UX issue. Long templates create these massive thumbnails that push the columns down and render the template list as increasingly inaccessible. Looks like the vimeo embed is not working, so here's the video as a link.

Just being stupid I'm sure, but is there a useful KB article or other more detailed description about how to pull in custom tags (as opposed to custom fields?) to be showing on the external URL?

Hi, this is a minor issue which I've been ignoring for a while, but a couple of my clients have also started mentioning it now. On many backend field descriptions and examples, the subscribers and users are exclusively referred to as "he" and "him". There are frequent examples - here's just one...

I see a total number of lists displayed as "5" on the dash board, but only one active list. The account used to have more lists in the past which were eventually moved and differentiated via custom fields. Is that why is still shows 5? If not, it's very confusing - in fact, it is confusing, Same...

Potentially dumb questions (and maybe something has changed), but where can I see how many emails were actually sent? This tells me 68% and it's clearly stuck. But where does it tell me the actual number of sent emails, please? I do seem to remember that number having been available throughout...

We always set up our clients with a new account (rather than have them sign up themselves), so we need the ability to create the company info as part of the setup, rather than having this be done by the client after account creation. Why can the company name and details not be part of the...

How can we have Notifications for new subscribes/unsubscribes go to more than one email address? I've just tested it and when entering two email addresses (comma-separated), nothing is being delivered. :(

It's Friday AM and I want to create a weekly recurring campaign to go out at 3pm every Friday. How can I avoid initially 2 emails going out by accident? Do I use the normal schedule box for the initial campaign send and rely on the recurring to send the next one exactly one week later? Or...

Hi Wizzards, anyone able to help with this? https://forum.mailwizz.com/threads/confirmed-user-actions-after-click-through.8203/ It'll need to be done in a way for us to replicate/repeat on other client accounts going forward as a data capture and optimisation method. Please DM or email.

The following scenario: We used to work a lot with one-click actions: recipient clicks on a particular link and through "Change subscriber custom field on link clicked", we changed a custom field for later segmentation. Since open and click-throughs have become highly unreliable (Apple's MPP and...