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Hello, My site works well but today I when I access it I found this error : " CDbException CDbConnection failed to open the DB connection. " Thanks.

I tested several times the pause sending and it not works. I send a campaign with spark server, I click on pause, and then I refresh spark I see for example 200 email sent in spark, after minutes I refresh again I see 1200 emails sent, I delete the campaign in mailwizz, I see that email continue...

Hello, Please how to install the bounce servers, I need to see and block the bounces, spams etc. I have a dedicated server and powermta. I receive emails with dmarc. Thanks.

Hello, I want that customers send emails with our domain but every one will have unique email address. For example if our domain is bestdomain.com when a customer send a campaign, the sender email will be : something@bestdomain.com I think getresponse do that and it can be useful for delivrability

Hello, How we can have the spam and bounce stats when we send a campaign and how to blaklist them in all cutomer lists. Thanks.

Hello, I explain the problem : I have 5 servers : serv1, serv2, serv3, serv4, serv5 I create a group of cutomers: group1 In the "Assigned servers:" I checked : serv1, serv2, serv3 Can select delivery servers for campaigns = NO I add a customer "customer 1" in this group. The problem when the...

Hello, I want that customers could register or log in to the customer area at the front end website. Thanks.

Hello, Please let's me know how to change the url rewirte. for example change the url : domain.com/customer/index.php/dashboard/index with domain.com//dashboard thanks.

Hello, This my issue: I have a server with sparkpost API : email : contact@mydomain.com I have some customers. When a customer send a compaign, he use his email address (for ex: contact@customerdomain.com, but when the email received we have : Sender email :contact@mydomain.com Reply email ...

Hello, I want to import a file that contain 2 culumns, Email and Fname. I tested a .text file like this : Email , FNAME email1@test.com , fname1 email2@test.com,fname2 email3@test.com,fname3 that not works.

Hello, When I use a spark server I see in the source original of email this : Message-ID: <EB.45.0350**.5B02****@f.mta1vr***.cc.prd.sparkpost> X-Zpnt-Mailer: Sparkpost Web API Is it possible to hide or change that? I don't want that my customers knows what I use. Thanks.

Hello, Q1: I create a dkim with port25 wizard but when I show the original message in Gmail I see DKIM : NEUTRAL ... The setup of DKIM is correct so why Gmail don't know it? Q2: I have new clean IP and I send 3 emails to Gmail accounts, all this email received in spam folder. Why? I have SPF...

This what I done : Milwizz is installeed in : domainwizz.ext My tracking domain is : track.domaintracking.ext In cpanel I added this : track.domaintracking.ext. 14400 IN CNAME domainwizz.ext But that not works. When I acces via browser to track.domaintracking.ext it don't redirect to...

Hello, I have a lot of lines in "View guest fail attempts " how that means? Someone try to login in my account? For example today I have a dozen of lines with different IPs. Thanks.

Hello, Q1 : When I send a campaign I use more than one server, so I want to know how many emails sent in each server. Q2 : In backend I set the "Change server at " at 300, that means the server must be changed at 300 email sent but that is not the case, I see that send more than 1500 emails and...

Hi, When I create the campaign I choose "NO" fr Open tracking and Url tracking But in the "Tracking stats" I have some "5 Opens" What do you explain this? Thanks.

Hello, I see that in many ESP like aweber they create automaclly an email address sender for each customer. For example : If contact@domain.com send me an email from aweber, when I see the original source I find this : google.com: domain of zJyMLKwsLLSsbE*******@smtp-coi-g18-051.aweber.com...

Hello, I uplod a zip extension and I have this error "ZipArchive class required in order to unzip the file" I use this command line : yum install php-zip I have this : ..... vesta | 2.9 kB 00:00 Package...

Hello, I tried to import subscribers in TXT and CSV and that not works. I have this error : " Your form has a few errors, please fix them and try again! Your uploaded file is not using the UTF-8 charset. Please save it in UTF-8 then upload it again. " Thanks.

Hello, It seems that the pausing not works. I explain : I send a compaign I have processing(19%) , then I have Paused (20%) so it's ok. After a come secondes I refresh the page and I have Paused (25%), few secondes again I refresh and have Paused (36%) .... few minutes I have sent(100%). I...