There is no SMTP option in my account

Discussion in 'Common issues' started by KudaOnline, Dec 3, 2019 at 4:22 AM.

  1. KudaOnline

    KudaOnline New Member

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    Hi How are you?
    I need to add delivery servers but I don't see the SMTP option. You asked me to contact my host to enable enable he PHP's proc_open and popen functions.

    I contacted them and they enabled it. How now do I get to see the SMTP in my option in my account when i need to connect SMTP deliver server?

    Here is the screen shoot https://www.screencast.com/t/kyO0efjc4eYe
     
  2. twisted1919

    twisted1919 Administrator Staff Member

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    Are you sure they did enable those for your account?
    because if those functions are not enabled, the smtp option doesn't show, so i don't think what they did was correct, i don't think they have enabled the functions for your account.
     
  3. KudaOnline

    KudaOnline New Member

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    Hi, they confirmed that they made the changes.
    1. Is there no place where I can refresh sort of
    2. is there no way to check this if it was enabled I just send them a support ticket and they confirmed done

    On another note
    What are the benefits of Using maillwizz if I have to purchase a delivery server like mailjet. Why do I need mailwizz when I can do all the things in mail jet .. Just asking I am curious
     
  4. KudaOnline

    KudaOnline New Member

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    Thanks so much now SMTP shows in my account
     
  5. twisted1919

    twisted1919 Administrator Staff Member

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    Some of the reasons:
    - redundancy - if one provider decides to close your account, with mailwizz you're not that affected, you just continue using another provider. - stats - if you're using a provider and leaving it for any reason, you also lose all the stats
    - expenses - using a single provider locks you with that provider. With mailwizz you can use multiple providers at once and make use of their free monthly quota, so you can even end up without paying a cent at the end of the month and send all your emails.
    - control - your data is yours and not shared with a 3rd-party provider
    That's from the top of my head, a quick list :p
     

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