need support.

Discussion in 'General discussions' started by matthew john, Jan 4, 2020.

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  1. matthew john

    matthew john New Member

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    I recently brought mailwizz, however I am not good at technology.
    I paid for support - but having no responses to messages from mailwizz. Is this normal?

    Since downloading - have discovered I need to buy a smtp server for outgoing mail.
    Does anyone have any recommendations?

    when I brought mailwizz - there are no instructions.
    does mailwizz - not normally reply to support messages?
    does anyone have any instructions?
     
  2. twisted1919

    twisted1919 Administrator Staff Member

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    That’s because support does not work weekends, just like most if the businesses, but in Monday you’ll get proper answers ;)

    You can find proper instructions in the archive file, there is a readme.md file which you can open and see links to install documentation, i.e: https://kb.mailwizz.com/articles/install-steps/

    Also, generally speaking the kb and this forum should suffice to get answers to most of your questions, you just have to use the search functionality.

    For smtp servers, that’s really a google search away, but look at the popular providers because they offer free sending, check sendgrid, sparkpost, mailgun, etc.

    Hope this help ;)
     

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