Campaigns are not processing simultaneously

Discussion in 'Common issues' started by mailmole, Dec 9, 2018.

  1. mailmole

    mailmole Member

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    I started my new mailwizz server on the recent 1.6.5. But, I noticed there's an issue when running multiple campaigns at the same time.

    For instance, if I start campaigns A-D and run them all at the same time, all of them will be showing status "Sending" but only campaign A will be actually sending (according to delivery logs and sent count). If I pause campaign A, the rest of the campaigns start actually sending and I see it in logs too. So, either I run campaign A alone or the other 3 campaigns. But, I want to run them all together so that each of them is actually sending.

    Here are the screenshots from my MW backend in case this may be relevant:

    Cron settings https://i.gyazo.com/e93aa29cf35029e4c079223167c2ca0a.png
    Customer group campaign settings https://i.gyazo.com/3f592382f80ca576eca46cd5affdf832.png
    Customer group sending settings https://i.gyazo.com/2d11f5cf442e3e3a4ab5b7163481aa72.png
    Application logs* https://i.gyazo.com/b563e3869880999d42c0e3ae9087eee2.png

    * Note: I already deleted application logs but it didn't help fix the issue.
     
  2. laurentiu

    laurentiu Member Staff Member

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    @mailmole - from Backend > Settings > Cron, you have to increase the number of campaigns at once to a higher number, try 20 campaigns at once.
     
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  3. mailmole

    mailmole Member

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    @laurentiu Thanks! Seems like it did the trick :)
     
  4. mailmole

    mailmole Member

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    Update: This hasn't solved the issue in the end. It came back again. Now, only 1 of 3 campaigns is actually sending.

    @twisted1919, do you know what could be the problem here? I have just 3 campaigns and 1 is actually sending but I have made sure to put max simultaneous campaign processing at 1000.
     
  5. twisted1919

    twisted1919 Administrator Staff Member

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    I actually see no reason for why those 3 campaigns couldn't be sent at once, i mean, we're really doing this on a daily basis, so i suspect some settings OR the fact that you think you have pcntl on that server and you actually don't have it and in this cases campaigns are sent sequentially.
     

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