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  1. J

    Change server at 0 value

    Hi all, Should I change the value of Change Server at to 0 since I assign individual delivery server to each of my customer? Meaning each customer assigned 1 delivery server. Thank you.
  2. J

    Upgrade DigitalOcean droplet

    Hi all, I am planning to upgrade my droplet vCPU and RAM, plus email campaign send out yesterday. My question is, if I shut down my droplet to upgrade the hardware. If I turn back on the droplet, is my email campaign tracking still able to track open/click/bounce/unsubscribe for the yesterday...
  3. J

    DigitalOcean RAM

    Hello all, I am using DigitalOcean to host my Mailwizz. Here is the specification I choose for my droplet: Ubuntu 18.04.3 (LTS) x64 2 vCPUs 2GB / 60GB Disk Few days ago I ran into this issue with error on my webmin(www.domain.com:10000) after I updated packages on server. Error...
  4. J

    Email address in Amazon SES suppression list

    Hi there, I have send out few campaigns. Before sending out, I will do a test run on all links including unsubscription page. Also, I will include my email address in the actual blast. I clicked on unsubscribe button with my email address for testing purposes. Now I can't receive emails, I...
  5. J

    Most Hard bounces are from yahoo mail

    Hi there, I have just email out a list for my customers. We have provide DKIM keys for my customer to verified on their end. Most of the hard bounces are from yahoo mail. Anyone know the reason? Thank you, Joseph
  6. J

    Question on Mailwizz auto-update and backup manager

    Hi there, Just purchased Backup Manager and wanted to have it auto-update for my Mailwizz. Do we need to remove "pcntl_exec" from php.ini? I am using DigitalOcean droplets, how to check the server if the server have these binaries installed "curl unzip cp"? Thanks, Joseph
  7. J

    Read-only UNSUBSCRIBE_EMAIL_FIELD

    Hi all, Is it possible to disable edit/change email address on ( [UNSUBSCRIBE_EMAIL_FIELD] ) at Unsubscription form page? Just show the email address as read-only field. Any help would be appreciated. Thank you, Joseph
  8. J

    Error when sending to my colleagues with same domain

    Hi there, I have setup everything and send to myself everything is fine. (My email address is verified in Amazon SES and also admin for Mailwizz). I have another email address with different domain which also verified in Amazon SES and created a customer for it. I did another test with few of...
  9. J

    Delivery server for agency

    Hi there, I am working for a small agency where our lists are from our clients and not subscribers at our website. The list are extracted from our client CRM system. Would like to ask whether Amazon SES would approve to increase the limits based on above explanation/reason? Or is there any...
  10. J

    Question on sender email address

    Hi there, Questions on the FROM email address. Let's say one of our client company have 10 brands and we as an agency to help our customer to blast out emails. Each brands need to blast email to their own customer. So to verify email and to blast out individually, do we need to register 10...
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