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  1. ElJefe

    Copy Subscribers to New List

    Finally found the Copy option. I could swear it wasn't there before! :) I must have missed it. Chalk it up to it having been Monday, and either too much or too little coffee! Thanks again for a great app.
  2. ElJefe

    Copy Subscribers to New List

    Hi, I have some older lists that I want to combine. I don't want to have to maintain them separately. I see in the backend settings that there is an option to allow customers to copy addresses from one list to another, but in the customer frontend, I can't find a way to actually do that...
  3. ElJefe

    Error when exporting subscribers as CSV

    Excellent! Is there a way to manually start the auto-update process? I know that sounds like an oxymoron. :D What I mean is, without me having to manually transfer/overwrite files, can I get the system to update itself prior to whenever cron is supposed to run? Thanks for the help!
  4. ElJefe

    Error when exporting subscribers as CSV

    Hello, Since our application auto-updated to v1.9.45 last week, I have been unable to export subscribers as a CSV file. The export process appears to complete successfully, but the next screen shows a red error box with the message, "The export file has been deleted." The white message box...
  5. ElJefe

    Attachment issue

    Spoke too soon. The behavior seems to be inconsistent. It was including the attachment yesterday, when I was duplicating/resending the same campaign to myself. However, when I duplicated the campaign this morning and sent it to our internal group list, the attachment was left off. Where...
  6. ElJefe

    Attachment issue

    Yes, it was. Interestingly, though, I just tried it a couple more times, and it seems to be working fine. Now I'm not sure what to think! :)
  7. ElJefe

    Attachment issue

    I have version 1.8.9, and I just experienced the missing attachment issue when sending a cloned campaign. My usual workflow is to create a campaign sent only to myself as a test. If everything is good, I clone the campaign and send it to the appropriate list. Today I noticed that no attachment...
  8. ElJefe

    When is a bounce not a bounce?

    The Amazon setup/config is a pain! Very confusing! I did find an SNS topic for MailWizz, but I noticed that is was http, not https. Probably from before we got the SSL cert. I don't know if the different protocol made a difference or not. Also, after doing more digging and reading of the...
  9. ElJefe

    When is a bounce not a bounce?

    Nope. No bounces show for the campaigns within MailWizz.
  10. ElJefe

    When is a bounce not a bounce?

    Hi, I have Amazon SES Web API set up as my delivery server, which should handle all bounces automagically, right? However, I've been getting a bunch of messages delivered to my email box that don't show up as bounces in MailWizz. Any idea why? I checked the bounce logs in the backend, and...
  11. ElJefe

    Submit button on [UPDATE_PROFILE] page missing domain name

    Hi, I'm trying to set up a process to have recipients on an imported list confirm their subscription by opting-in. I made a test message with a link using the [UPDATE_PROFILE] shortcode as the link target. This works well. The list uses the new GDPR checkbox field to make the user give...
  12. ElJefe

    Repeated images sent as attachments?

    Actually, I ran a few more tests and narrowed the case down a bit. The problem doesn't seem to have to do with the template, it seems to occur only when you are embedding images, and you use the same image more than once in the body of your email. I went to the Support Tickets area, and it...
  13. ElJefe

    Repeated images sent as attachments?

    Here's the reply from Amazon: The change you noticed is happening in the application that assemble the email's content before handing it over to SES. In general SES doesn't change the emails content unless it is required by the customer to track clicks and opens in which case SES wraps all the...
  14. ElJefe

    How do you find the Amazon SES response?

    I posted a question in the Amazon SES forums after some recent oddities, and one of the mods asked for an SES message ID: "You can find the SES message ID in the response that SES returns to the sender when it successfully accepts an email for delivery." However, I can't seem to find out how to...
  15. ElJefe

    Repeated images sent as attachments?

    But sending via MailGun produced the desired result, so I tried again with Amazon SES. It again attached the repeated images as file attachments, so it seems like the problem must be on their end of things. I'll ask them about it. :)
  16. ElJefe

    Repeated images sent as attachments?

    I meant a setting within MailWizz . . .
  17. ElJefe

    Repeated images sent as attachments?

    @twisted1919 It is the Amazon SES Web API. I have set up a Mailgun (also API) delivery server, but now I can't figure out how to specify that it should be used for sending, and I can't find any documentation on it. I suppose I could disable the Amazon server, and then the app would be forced...
  18. ElJefe

    Repeated images sent as attachments?

    I'm sending via Amazon SES.
  19. ElJefe

    Repeated images sent as attachments?

    Hi, I created a campaign that re-uses a couple images in more than one place within the email. The images are appearing correctly, but they are also being sent as file attachments to the email! Not what I want. Any way to prevent this behavior?
  20. ElJefe

    Images not being embedded

    I discovered that the source editor is somehow adding closing `</body>` and `</html>` tags near the top of the code. I moved them back to the bottom, and everything appears to be working again. Weird.
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