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Thanks very much for the link. I'm not that technical but I will see if I can get this working. Thanks again.

Thanks for your reply. You said "follow these steps" but I don't see any links. Could you please send me the links? Thank you so much.

Hi, I have the same requirement. Where did you turn to get this working?

@twisted1919 - Wow, that's great! Will save me a huge amount of time trying to manually handle bounces, etc!!!!

Thanks for your feedback on this. I don't have access to run the cron manually so I have just disabled the customer.

I have the same problem. It has been a couple days now but the customer has still not been deleted. Any suggestions on how to get this customer off my customer list?

I am going to be using the SparkPost API for delivery server and would like to know what I need to do to setup bounce servers in MailWizz. When I used the SMTP settings for SparkPost the bounce messages all got processed by the SparkPost Bounce servers that I had set up. This turned out to be a...

Merci beaucoup for this information. I had received an email from CodeCanyon that there was an updated version available so presumed as such. The readme.txt in the ZIP didn't have any version information so wasn't able to determine if the version I downloaded was in fact the same or a new...

Do I need to delete the current version first and then do the upload? I already have the Backup Manager Extension running and I want to upgrade to the current version. When I upload the latest version, and after I do a refresh, it still says the version is 1.0 so I am not sure if anything has...

I have not been able to find any documentation on how to upgrade Backup Manager. I have downloaded the latest version from CodeCanyon (codecanyon-8184361-backup-manager-for-mailwizz-email.zip) but not sure what to do at this point? Anyone able to shed some light on this please?

What are the suggestions / recommendations / processes to clone our production system so we can have a test system on which we can do development? Also, how does this affect our license? The clone is on the same server with the same IP so once we do the clone, will the clone work so we can do...

Thanks @twisted1919. I ended up importing all of the names, that were to be unsubscribed, as a new list and then I created an email asking the recipient that, if they wanted to unsubscribe just to click the unsubscribe link. Worked like a charm. 100% click through :)

Thanks. Where can I find the file (in the files directory on the server) that has the main template for each customer? Am able to do the CSS & Custom theme but having trouble trying to find the right source file(s).

I figured out what was wrong with the URL. I checked to source code again and it was "<a href="http://[UNSUBSCRIBE_URL]" target="_blank">click here</a>" DUH! Sorry, my mistake. The other question is still open regarding bulk unsubscribe with a notification to the subscriber that they were...

Where do I find the code so I can update the standard page templates? In the backend, the menu item "List Page Types" has all of the standard stuff which goes into the BODY of the page but I cannot see where I change the template in which this body is being embedded. I also presume that for...

I added my unsubscribe_url incorrectly and customers were not able to unsubscribe from the list. Now I would like to see if there is a way to bulk unsubscribe these users and, at the same time, notify them that they have been unsubscribed. Is this possible? And what did I do wrong with my...