Internal Server Error After a few imports

Matheus Muller

New Member
Im trying to upload a 300.000 csv file but after a few (10.000) it stop and get a internal server error,
Tryed to split the file in 50.000 max lines, but its dont work.
In the system logs dont show any error.

upload_2017-10-6_16-9-43.png
 
Im trying to upload a 300.000 csv file but after a few (10.000) it stop and get a internal server error,
Tryed to split the file in 50.000 max lines, but its dont work.
In the system logs dont show any error.

View attachment 4151
another file both of them stopped after 6k

View attachment 4152
Your data might not be RFC compliant, fix that first, then it will import just fine, provided the server is set to have enough resources (and sometimes 'check MIME type off' helps too).
 
@Matheus Muller - as @frm.mwz says, most likely your server kills the long running processes, or the process takes very long to import and it times out.
What server is this? is it a VPS or some shared hosting ?
 
Its a shared hosting, but the problem happens in the first 6k users
So it would take not more then 1 minuts to run this.

I tryed all the things change the type of file, and i still got this issue.
 
Running something such as MailWizz on a shared server is never a good idea. You will always encounter problems due to the fact you cant control any of the server settings. This is probably why you are getting an issue, due to some sort of setting on the server that you cant change.

Also run MailWizz on a VPS or Dedicated Server, never shared.
 
IM busy migrating my installation to another server.

Im getting the same error.

What setting do you suggest i use in backend for importing?
Currently is CLI import enabled = No (tried this as yes. Same issue)
Import at once 20 000
Pause 1
file size limit 2 MB
 
Currently is CLI import enabled = No
This option is for command line import, the command line importer(CLI) is used to queue import files to be processed from the command line instead of having customers wait for the import to finish in the browser.
Click ok info button and read how to make it work.
Screenshot 2022-02-17 at 08.56.39.png
 
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