nadworks
Active Member
Apologies if this is already on the new features list or if there's a way to make this work which I'm not aware of:
Our segmented list allows subscribers to tell us what they want to hear about. Subsequently, they should also be able to "unsubscribe" from certain segments only (the option to unsubscribe from all emails is obviously there, too). I know we could simply link all initial unsubscribe requests to the Profile page. However, in terms of wording and custom fields to be available on that page only, compared to the sign-up or profile page, we seem to be rather limited in our options for this scenario.
Example: we are sending newsletters, concert alerts and offers. Each of these are content types, subscribers can select to receive or opt out of.
If somebody decides to opt out of the concert alerts, they should still be able to receive the newsletter and offers.
We do not want to start working across multiple lists. That's a bad UX for the audience. They update their email address in their profile for one list, unaware that the three other lists they are on have not automatically been updated, too. So working with segments is the only option to keep the process slick.
If there was a way to customise the already existing unsubscribe form to that effect, that would be a great improvement...
Any ideas would be hugely appreciated.
Our segmented list allows subscribers to tell us what they want to hear about. Subsequently, they should also be able to "unsubscribe" from certain segments only (the option to unsubscribe from all emails is obviously there, too). I know we could simply link all initial unsubscribe requests to the Profile page. However, in terms of wording and custom fields to be available on that page only, compared to the sign-up or profile page, we seem to be rather limited in our options for this scenario.
Example: we are sending newsletters, concert alerts and offers. Each of these are content types, subscribers can select to receive or opt out of.
If somebody decides to opt out of the concert alerts, they should still be able to receive the newsletter and offers.
We do not want to start working across multiple lists. That's a bad UX for the audience. They update their email address in their profile for one list, unaware that the three other lists they are on have not automatically been updated, too. So working with segments is the only option to keep the process slick.
If there was a way to customise the already existing unsubscribe form to that effect, that would be a great improvement...
Any ideas would be hugely appreciated.