Unable to add Atachments to mails

[Daha Net]

Hello,

we are struggling a strange problem for a while.

We are using mailwizz for frontend. and the backend smtp server is elasticmail.

The problem is, the attached mails are going but without attachmend.

What i checked so far?

PHP version: was 5.4 now 7.2 the problem persits.
Error_log : i checked all possible locations for a php error. cant find anything.
test mail: i constantly tested variations. still no luck.

Can you please help me?

 

[twisted1919]

What mailwizz version are you using ?

 

[Daha Net]

Hello,

The last one. 1.5.1

 

[Daha Net]

and another question, which php is passing attachments to smtp server?

 

[twisted1919]

Hello,

The last one. 1.5.1

Then this should work just fine. Have you tried sending an actual campaign to a test list to check this?

and another question, which php is passing attachments to smtp server?

Not sure what you are asking here.

 

[Daha Net]

Hello again,

We are already trying actual campagn to send attachments. They are not working. Thats why i'm requesting your support.

The SMTP gateway requested this:

Hi,

Do you have sample code that you use to pass attachments with us ? Can you share it?

Regards,
Andrzej

 

[twisted1919]

@Daha Net - Just a dumb question, but are you sure the attachments are uploaded to campaign? I mean, after you select the files and click next, can you return and see if the files were successfully attached ?

 

[Daha Net]

yes they are uploaded to campaign. i even checked on ftp. they are there.

Do you want to check it by yourself? send a mail to yusufy {at} softcom.com and i'll provide you details.

 

[twisted1919]

@Daha Net - You'll have to open a support ticket with access to your app so i can test this.

 

[Daha Net]

Where can i do it?

 

[twisted1919]

https://forum.mailwizz.com/support-tickets/open