Outgoing Standard mail for customer

[Torsten Högel]

Hey there,

I added a Mailgun account in the admin panel and added the web hooks on Mailgun. I activated the Monetization module but once the customer tries to send from the domain it tells the customer to verify the domain ... Is there something left to do for me that it is automatically verified for all customers?

Best Regards

 

[twisted1919]

@Torsten Högel - Did you set "force from" to Never in the delivery server settings?
If so, that might be the reason. Mailgun does not allow sending from unknown domains.

 

[Torsten Högel]

Thank you for the fast reply,

That setting was already on always,
if I disable the Setting of the Group "verify the sending address" the error is not showing up at the customer screen, but these emails are not received ... I thought about deactivating the customers ability (for smaller plans) to add own servers and having to use our standard mails ...

Best Regards

 

[twisted1919]

the customer screen, but these emails are not received

Does mailwizz says the emails are sent? Do you see them in mailgun dashboard?

I thought about deactivating the customers ability (for smaller plans) to add own servers and having to use our standard mails ...

That's totally doable, they can use predefined servers for sending, your servers.

 

[Torsten Högel]

yeah got it, I might have read it more carefully Sorry for that!

I've received the email now from the campaign, thou it doesn't show that I've opened it, do I have to create web hooks on Mailgun for seen and received mails?

 

[twisted1919]

thou it doesn't show that I've opened it

It might take a bit for the stats to show since they are cached to improve performance on that page.

 

[Torsten Högel]

That's what was happening, I also had to add all available web hooks, now it works like a charm!!!
Thanks