new member needs help.

George K N

New Member
Hi. guys,
Installing mailwizz. while i am installing this message appears (see attached)
during my installation, i created only one user name and password for MySQL. when i enter that password it is not working here. Can anyone help me?


Thank you
 

Attachments

twisted1919

Administrator
Staff member
that username and password is not working here.
Maybe the password contains some special chars that can affect this? can you try with a password without these chars?
Other than this, i really have no other idea, the error message comes from the server directly, so it's the server that does not accept those details.
 

George K N

New Member
password supports special characters. I have used a CAPITAL LETTER :p in my username. that was the problem. I changed it. ...and successfully installed the mailWIZZ.
now trying to install AmazoneSES..... Thanks a lot twisted1919.;)
 

George K N

New Member
I sent a test email campaign, it's gone.. (screenshot attached) (used only 4 email addresses for the list) 4hrs have passed, I have not received it yet in my inbox or spam folder.
normally how long will it take for the receiver to receive the sent mails? I need your advice. thanks
 

Attachments

Vpul Shah

Active Member
I sent a test email campaign, it's gone.. (screenshot attached) (used only 4 email addresses for the list) 4hrs have passed, I have not received it yet in my inbox or spam folder.
normally how long will it take for the receiver to receive the sent mails? I need your advice. thanks
Hello George,

In your screenshot it shows only sent, but Delivered 0.

So check your Campaign Delivery log and Delivery Server log.

You not got Email, because its still not out.

Thank you,

VPul.
 

George K N

New Member
Hi Vpul,
Thank you for your reply.
my delivery server status is active. SES server is also healthy.
just now I received an email from amazon says "domain verification Failure" maybe this might create a problem.
but my email is verified. i will try to fix this issue.
thank you
George
 

Vpul Shah

Active Member
Hi Vpul,
Thank you for your reply.
my delivery server status is active. SES server is also healthy.
just now I received an email from amazon says "domain verification Failure" maybe this might create a problem.
but my email is verified. i will try to fix this issue.
thank you
George
Generally with SES, if you verify your Email id and use same Email id to send Email then it not create such issue.

Have you use same Email id for sending ?

Its good if you can verify your domain with SES.

Thanks,
VPul.
 

George K N

New Member
thank you for your reply,
yes, I am using a G-SUIT email for sending and receiving.
is that okay to use Gmail (free) email for subscribing, unsubscribe and reply.....?
I already sent for SES to validate my domain.
thanks
George
 

Vpul Shah

Active Member
thank you for your reply,
yes, I am using a G-SUIT email for sending and receiving.
is that okay to use Gmail (free) email for subscribing, unsubscribe and reply.....?
I already sent for SES to validate my domain.
thanks
George
SES will validate in 1 to 2 hrs to validate. So better after it verify you use that.

Thanks,
VPul.
 
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