Hi i think we have already answered it, That we have your email details and we will send update emails too all the previous customers.My question is still unanswered. Ive PM'd you several times but you never really answer it.
If we bought before you put on codecanyon how do we get an update.
Hi, Of course not buddy, we faced some technical issue with our server provider linode and our main server is down due to that which is causing this issues, we have already raised an support ticket for the same it will be fixed in few hours, also there is support for the extension and new update is also coming up very soon with 1.5.7 compatibility and couple new features etc.
lol you big mad ahahahYou're in bad luck, and all of we, who bought it. This is, to the best of my knowledge, the ONLY extension that stains an otherwise caring and thriving community of Mailwizz devs and users of an amazing app.
Real support in Mbuilder is needed with actions and not words, which is practically non-existant with them, except maybe when a major security hole gets discovered (yep it happened). Case on point: their extension stopped working since MWZ 1.5.7 release and we're all promised a new version since then, but "nada". And I'm not even considering all the regular screw ups and framework reboots since initial release; Even their web domain changed, that's why you did not manage to access their old site (the new url is mbuilder.in).
I already gave up on them some months ago, just like having lost a 50 dollar bill on the street, nothing more I can do about it.
But hey @Lazaros, there's a good alternative for the same purpose. I'm using the one from Florino that appeared here on the forum a year ago which the author sells on CodeCanyon -- IMHO the way a Drag & Drop ext should be made and supported. And no, I'm not affiliated with it. I'm just telling you like I see all this situation.
To the creators: Sorry for being blunt but you got that coming for a long time.
Please wait we have already raised an ticket for the same with our server providers there was some technical issue. It will be resolved in couple of hours. Thanks.
Already did say what I had to say I no longer consider myself as a customer, so it's not like I'm expecting for you to resolve the continuous list of ongoing problems with your exension. I'm just saying, what I think might serve you as a heads up for "how to not launch and support an app since the beginning". To your benefit, the only thing I might add is I want to believe you didn't plan this extension to be like this and the lack of support thereof.Hi, Of course not buddy, we faced some technical issue with our server provider linode and our main server is down due to that which is causing this issues, we have already raised an support ticket for the same it will be fixed in few hours, also there is support for the extension and new update is also coming up very soon with 1.5.7 compatibility and couple new features etc.
I don't know what buzzin wants to say or tell people about mbuilder.
We have already reported this technical issues as soon as we got to know.