Lists Tools Sync Problem (Blank Page)

[Tamer Aljabali]

Hi
i have installed mailwizz 1.3.5.2 (last version)
on ubuntu server
with php 5.5.9-1
and json enabled + curl
and also all mailwizz requerments are installed :
"Congratulations! Your server configuration satisfies all requirements by MailWizz EMA"


all functions are work good except the sync tool
i get error with blank page (internal server error 500) once i make Sync between tow lists

any suggestions ??

 

[twisted1919]

Could you please enable debugging and see what the issue is exactly?
https://forum.mailwizz.com/threads/enable-debugging.21/

 

[Tamer Aljabali]

thanks for your reply
i do enable debugging mode
but i see no result at the same section "sync"
still blank page .. i think the code of mailwizz is not executed there

even i see the debug result in the other sections

any new suggestions ?

 

[Tamer Aljabali]

i did self debug by Injecting this code :

echo "123";
die();

into the file : app/apps/customer/controllers/Lists_ToolsController.php
and moving it's place line by line
till i found the error happens exactly at line 171 :

return $this->render('sync-lists', compact('syncTool', 'jsonAttributes'));

i think this may help

 

[twisted1919]

That line simply renders the file apps/customer/views/lists_tools/sync-lists.php so if something goes wrong, it goes into that file though i can't reproduce it at all here.

 

[Tamer Aljabali]

i just installed clean version without any edit

i still get same problem ..
i think there is some issue with JSON

 

[twisted1919]

Can you PM me with some FTP info to your server and the login to mailwizz and the url and steps of how i can reproduce this ?

 

[Tamer Aljabali]

ok thanks i found the problem ..
it was the memory allocation for sync is more bigger than the php memory_limit value

 

[dobriyalji]

How will you allocate the memory to sync bigger than php memory_limit value