Error When Signing Up Via API

[Samy Zee]

Hey All,

When i try to subscribe using the api it gives me this error
"Operation timed out after 30000 milliseconds with 0 bytes received"

I would truly appreciate any clarification about this.

 

[frm.mwz]

Hey All,

When i try to subscribe using the api it gives me this error
"Operation timed out after 30000 milliseconds with 0 bytes received"

I would truly appreciate any clarification about this.

# increase web server and php timeouts
# see server logs for error msgs
# turn on debugging

 

[twisted1919]

@Samy Zee - as @frm.mwz , most likely your server is under heavy load when you do this and the operation times out, so check it's logs and see if you can improve the server, either by tuning the services or adding more resources to it.

 

[Samy Zee]

Hey all,

Thank you so much for your replies.

I increase timeouts but still no success.
I Always get this error

MailWizzApi_Params Object ( [_data:MailWizzApi_Paramsrivate] => Array ( [status] => error [error] => Operation timed out after 30001 milliseconds with 0 bytes received ) [_readOnly:MailWizzApi_Paramsrivate] => )

I dont think the server is overloaded.

I would truly appreciate your replies.

@Samy Zee - as @frm.mwz , most likely your server is under heavy load when you do this and the operation times out, so check it's logs and see if you can improve the server, either by tuning the services or adding more resources to it.

 

[twisted1919]

Operation timed out after 30001 milliseconds with 0 bytes received

Maybe a firewall that prevents the connection ?

 

[Samy Zee]

it wouldn't be because of the firewall because it's not connecting anywhere outside of itself so the firewall isn't even used.

The site is hosted on SSL, could that be the issue?

 

[twisted1919]

because it's not connecting anywhere outside of itself

This might be the exact issue. sometimes the local dns resolver might screw things big time and lead to weird issue.
Can you try this from an external server ?

 

[frm.mwz]

it wouldn't be because of the firewall because it's not connecting anywhere outside of itself so the firewall isn't even used.

The site is hosted on SSL, could that be the issue?

# first ping each side from the other
# then traceroute with the specific port(s) used
# test the certs
# inspect the applicable logs
# report back with test results