emaillistverify.com Extension

Discussion in 'Common issues' started by bahjons, Jan 1, 2019.

  1. bahjons

    bahjons New Member

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    I purchased this extension. I have it enabled and set to verify on email list import.
    I can see the verification happening via API in the emaillistverify.com dashboard. But it's not doing anything with the email list in mailwizz. Isn't it supposed to add the back emails to a blacklist? Or unconfirm them from the list?

    Thanks!
     
  2. twisted1919

    twisted1919 Administrator Staff Member

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    @bahjons - it should add the bad emails to the blacklist in mailwizz if the emails verified are really bad.
     
  3. bahjons

    bahjons New Member

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    It doesn't appear to be doing that. Or does it not blacklist the ones that come back with the "Unknown" status from emaillistverify.com ?
     
  4. bahjons

    bahjons New Member

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    Also, is there any way to verify an already uploaded list? I have a rather large list that I don't want to have to upload again to verify. If I have it verify on sending a campaign, will those that are blacklisted not be sent a message?

    Thanks!
     
  5. twisted1919

    twisted1919 Administrator Staff Member

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    This is correct, it only blacklist the ones where the service provider is 100% sure they are invalid, unknown is not one of them.

    This is correct yes, the check happens before the email goes out and if the emails is found to be invalid, sending does not happen anymore.
     
  6. bahjons

    bahjons New Member

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    Please reach out to me to troubleshoot this then. It's not working as described. The email is still going out, and no emails are added to blacklist based on the API response.
     
  7. twisted1919

    twisted1919 Administrator Staff Member

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    Open a support ticket and include backend url and login to your app so we can take a look.
     

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