dkim not signed

Discussion in 'Common issues' started by nemesis82, Dec 14, 2018.

  1. nemesis82

    nemesis82 Member

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    Hy guys,
    i have an issue with dkim signature, below my conf :
    smtp domain : example.com <-- my root domain, where I have installed mw and where are my smtp server ( all smtp server are xxx@example.com )
    sending domain : pippo.com ( I have generated and validated dns settings ) <-- customer domain.
    bounce server : text@pippo.com --> not sign dkim ; text@example.com -> not sign dkim -->This was a test but I need to have return-path to my customer and not to my root domain.
    dkigm sign --> dkim=none

    Mailwizz version : 1.6.7 --> also with 1.6.9

    Have you any idea?
    Thanks
     
    Last edited: Dec 14, 2018
  2. twisted1919

    twisted1919 Administrator Staff Member

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    This is not okay. Usually, the domain in the return path is considered the sending domain and signing happens based on it, so this might be your issue.
     
  3. nemesis82

    nemesis82 Member

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    ah sorry, my explanation was not so clear.
    mailwizz wevbsite : www.example.com
    smtp server helo hostname : smtp.example.com
    sending domain : disney.com
    mail from / return path : @disney.com
    I have created private and public DKIM signature in mailwizz but not sign my email.
    This configuration is a purpose to have mailwizz for customer with my own smtp server ( otherwise every customer need to add DNS change, etc ) .
     
  4. twisted1919

    twisted1919 Administrator Staff Member

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    You still need to add DNS records for you "disney.com" domain and add your dkim public key there, okay ?
    Also, make sure you put the right dkim selector in the record, that is mailer._domainkey
     
  5. nemesis82

    nemesis82 Member

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    DNS records are both configured ( cname, selector, etc ) . I have waited also a few days for DNS propagation but still nothing. Now I have solved using opendkim on dedicated smtp server for that domain but I think the correct way ( tell me if I wrong ) is that MW sign the email, or not ? ( in other MW setup I don't need to setup opendkim )
     
  6. twisted1919

    twisted1919 Administrator Staff Member

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    Nope. MW solution is to be used when your server does not sign the emails for you. So it's a backup solution. If you can do it from the server, then that's the way to do it.
     
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  7. nemesis82

    nemesis82 Member

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    ahhhh ok, I don't know :) Ok, all is clear now and MW work great as ever. Twisted, great work and thanks for your support
     
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