Deletion of Delivery Servers Usage Logs and Campaigns Delivery Logs

[rags810]

What to run with wget? The send-campaigns command ? That's not doable, that works from command line only.

Okay, thanks.

And also, 5 simultaneous campaigns not running together, its running one by one and also sending email one by one. Once the script reaches 3600 seconds then script runs out of time. Its not delivering emails as per setting at all.

http://prntscr.com/dbk0op

 

[twisted1919]

Are you sure pcntl is active on your server?
run: php -m | grep pcntl

 

[twisted1919]

Once the script reaches 3600 seconds then script runs out of time

This is expected, no processing should take that long unless there's something very wrong in the setting.

 

[rags810]

php -m | grep pcntl

I dont think so, running that command gives me nothing. I think its not enabled.

This is expected, no processing should take that long unless there's something very wrong in the setting.

I am keeping the same setting as previous only after the update, this is causing the issue.

 

[twisted1919]

Yeah, install pcntl and wait for the fix release i am going to do today

 

[rags810]

Yeah, install pcntl and wait for the fix release i am going to do today

Great, thanks so much. Awaiting your release.

 

[rags810]

after the update, again the cron jobs not running... what's happening?

 

[twisted1919]

after the update, again the cron jobs not running... what's happening?

The update does not affect your cron jobs. Check them in Cpanel.

 

[rags810]

its been set in cpanel, but cpanel command does not run at all... I have to run the command on terminal to process the mailing list.

 

[twisted1919]

its been set in cpanel, but cpanel command does not run at all... I have to run the command on terminal to process the mailing list.

Maybe there's some permissions issue?
What i mean, maybe you run the commands as root, and they work, but the cron job is set for another user, the web user, and that web user does not have enough rights to execute the files...?
If you look at apps/console/console.php, who owns it ?

 

[rags810]

If you look at apps/console/console.php, who owns it ?

you mean run the url like example.com/apps/console/console.php?. If am running then its giving the following error page

Error 404!
Unable to resolve the request "apps/console/console.php".

 

[twisted1919]

No no, use a file manager, the one from cpanel for example, and list the contents of the apps/console folder, and take a screenshot and put it here.
Also, when u say:

I have to run the command on terminal to process the mailing list.

You do this as root user ?

 

[rags810]

No no, use a file manager, the one from cpanel for example, and list the contents of the apps/console folder, and take a screenshot and put it here.

http://prntscr.com/dg1t23

You do this as root user ?

Yes, I do as root user

 

[twisted1919]

Yes, I do as root user

and when you uploaded the update files, you did it same, as root ?

 

[rags810]

No, I updated from cpanel's file manager.

 

[twisted1919]

Gotcha, to me still sounds as a permissions issue where the crontab cannot execute the cron jobs because they are owned by another user, so login via SSH using your website user, not root, and try to run the command manually and see what that says.

 

[rags810]

and also when ever the command runs, the server load spikes from 5 to 10. http://prntscr.com/dg201b

 

[rags810]

Gotcha, to me still sounds as a permissions issue where the crontab cannot execute the cron jobs because they are owned by another user, so login via SSH using your website user, not root, and try to run the command manually and see what that says.

When am running the command as a user, campaigns successfully running. http://prntscr.com/dg23qr

 

[twisted1919]

and also when ever the command runs, the server load spikes from 5 to 10.

That's expected, tune your sending settings as explained at https://kb.mailwizz.com/articles/un...ery-settings-and-how-they-impact-performance/

When am running the command as a user, campaigns successfully running. http://prntscr.com/dg23qr

I see, well i am out if ideas then, ask your hosting.

 

[rags810]

That's expected, tune your sending settings as explained at https://kb.mailwizz.com/articles/un...ery-settings-and-how-they-impact-performance/

Nicely explained, thanks

I see, well i am out if ideas then, ask your hosting.

I will create a ticket with hosting and get back. Thanks