We frequently run reports of individuals who open or click on links in emails from 6 - 9 months previous.
If I set the campaign click and open logs to delete = yes, do I lose this functionality?
If so, is there a way to set this to keep logs for 1 year and then delete them?
The pop-up on the field says they are purged after 5 days, but if they are what provides the info on who clicked or opened, this seems very short.
In this instance, we RARELY (as in never?) use the open and click logs for follow-up emails, but if we did, that 5 days would seem extremely short.
If I set the campaign click and open logs to delete = yes, do I lose this functionality?
If so, is there a way to set this to keep logs for 1 year and then delete them?
The pop-up on the field says they are purged after 5 days, but if they are what provides the info on who clicked or opened, this seems very short.
In this instance, we RARELY (as in never?) use the open and click logs for follow-up emails, but if we did, that 5 days would seem extremely short.