Complaints report

[Evans]

Hello Guys! I have just run my first campaign successfully and all servers running smoothly i just have one question, what percent of complaint can one get before being scared of been blocked. Is there anything to do about complaint from subscribers ?

 

[laurentiu]

Hello Guys! I have just run my first campaign successfully and all servers running smoothly i just have one question, what percent of complaint can one get before being scared of been blocked. Is there anything to do about complaint from subscribers ?

Complaints are the one mailwizz collects automatically when people click the "This is spam" button in the email. You can use Max. complaint rate option from Backend > Settings > Cron (When a campaign reaches this complaint rate, it will be blocked. Set to -1 to disable this check or between 1 and 100 to set the percent of allowed complaint rate.)

 

[Evans]

Complaints are the one mailwizz collects automatically when people click the "This is spam" button in the email. You can use Max. complaint rate option from Backend > Settings > Cron (When a campaign reaches this complaint rate, it will be blocked. Set to -1 to disable this check or between 1 and 100 to set the percent of allowed complaint rate.)

Thanks so much