Changed domain on VPS, but now I can't log in to MailWizz

[Sharon]

Hi!

I changed the domain on my VPS, IP remained unchanged, but now I can't log in to MailWizz.

I've done a quick search of other discussions here and found that maybe a licence updated might've been required. But when I go there it asks for the licence number and IP, none of which have changed in my case.

I'd be very grateful for some assistance

Thanks, I appreciate your time.

 

[twisted1919]

Do you get any particular error while trying to login?

 

[Sharon]

I don't actually get to the login page at all. Here's what comes up:

CDbException
CDbConnection failed to open the DB connection.

 

[twisted1919]

When you migrate to a new server, your database access credentials will change most likely, and you have to edit /apps/common/config/main-custom.php file to add the new access credentials. Did you do that?
This is all explained at: https://kb.mailwizz.com/articles/migrating-mailwizz-to-a-new-server/

 

[Sharon]

Thank you, I'll follow those instructions. Because I'm not technically moving to a new server, just changing domain, I didn't think of that. Thanks so much for your help, I'll let you know how it goes!

 

[Sharon]

Just letting you know I had to reinstall OS as I couldn't actually access anything at all, which means I have to reinstall MailWizz as well.