Campaign stuck in sending and processing status

Discussion in 'Common issues' started by Ashish Shukla, Oct 19, 2019.

  1. Ashish Shukla

    Ashish Shukla New Member

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    Hi,

    Since last 2 days I noticed my campaigns stuck in sending and processing status. can anyone please help.
    While I run cron manual it's going but not self.
    I checked send-campaign cron runs in each minute but still not able to pickup campaigns those are in sending and Processing status.
    I tried to clear mutex folder even after it's not running.
    I need urgent help on this.
     
  2. twisted1919

    twisted1919 Administrator Staff Member

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    @ghimes - can you please update this thread with the answer from tickets?
     
  3. Ashish Shukla

    Ashish Shukla New Member

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    Hi @ghimes May I get any update
     

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