Every campaign I send out, I seem to get a 100% delivery rate. Im sure this cannot be correct.
Any ideas why my stats are constantly showing this?
@frm.mwz maybe ive misunderstood but if I send out 100k emails and lets say 20k of them bounce- are you saying the only way I can see which emails bounce are by directly going into my inbox and checking?
Mailwizz stats show open rate, unsubscribe rate etc with the emails which have preformed an action.
Is it not possible for that to be displayed for the bounce rate?
the delivery rate shows only how many email mailwizz was able to deliver to the delivery server itself, without errors.
If that's 100% it means mailwizz was able to handle all the emails to the delivery servers.
@twisted1919 I have a suggestion here. Actually I was going to request this a couple of times in the past but got distracted to something else. Thing is, the term "Delivery rate" or simply "Delivery" is confusing. Mainly to the clients if we are reselling the platform as a hosted service/ESP. It's often compared with the term "Deliverability: - meaning, total successful end deliveries (Sent - bounces)".
Here actually it represents the rate/no.of emails transferred to the MTA. I strongly feel we should change the word "Delivery" to "Messages queued" or "Queued for delivery", which makes MORE sense. Even my customers used to come to me asking about this, and then I'll clarify. They'll be wondered to see 100% delivery rate for their poor lists .
If anyone else has any suggestions or do agree/disagree with me, pls come forward and lets do this only if everyone feels it is sensible
also think it would be good to rename this according to what actually happens (as I posted above), hence suggest
"Delivery" to be renamed into "Transferred to MTA" or "Sent to MTA for Delivery" or just "Sent Out" (and in the popup/tooltip/alt hover put "Emails transferred to MTA for delivery" or so), but not "queued" as this happens (sometimes) inside mwz, and (sometimes) inside the MTA
and while we are at it, the term "delivery server" is also a bit confusing
better would be "MTA"
anyone any better ideas?
further, in the 'sending' settings, a wording change would help
"Wait for quota to expire *"
would be better "Wait for the 'Time Unit' to expire"
"Whether to wait for the quota to expire when the sending quota has been reached"
"Whether to wait for the 'Time Unit' to expire when the 'Sending Quota' has been reached"
Agree all except "delivery server" > "MTA". Both makes same sense to me, MTA is bit technical. So, guess a newbie wouldn't know what an "MTA" means(?).
I think the wording "queued" sounds better since this is actually what happens
"Queued" makes sense. But I guess something like "Delivery attempted" for "Queued emails" on the first tile would make more sense (for customer).
Ok, my picks would be "Sent" or "Sent out" or "Attempted Delivery" - Something that doesn't state emails are delivered but there was an attempt made.once mwz has transferred the emails to the MTA (ie before called 100% delivery),
the emails are out for delivery (just as packages),
that's why i believe "Sent Out" is the least confusing for the customer
(if anyone has a better idea, ie even less confusing for the customer, that would be great)
Ok, my picks would be "Sent" or "Sent out" or "Attempted Delivery" - Something that doesn't state emails are delivered but there was an attempt made.