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Hey @twisted1919, I created a new Delivery Server but under AWS SNS I see: It looks like there's something wrong with the confirmation process... How can I get it confirmed?

@twisted1919 Thanks for the follow up.... I just dig a bit of digging around the SES/SNS and I think I may have found something wrong. We have 2 email addresses registered but only 1 of them has a registered SNS Topic: Under SNS I see two topics: I have 2 Delivery Servers setup in...

Hey Vpul, thanks for the response. In the screenshot you'll see that the total delivered emails is around 650,000, so < 2% bounce rate. Amazon said they measured 16.82% bounce rate over the last 239,342 emails over the last 6.9 days (July 24 onward).

We were recently shut down by Amazon due to a high bounce rate that we failed to notice in time because the MailWizz reported bounce rate seemed fine while Amazon is saying we had a much higher bounce rate. Our delivery servers are setup as "Amazon Ses Web Api" which I believe should process...

Here's an image showing the list with Grade A and @gmail addresses.

Sorry it should be fixed now.

Hi there, I am trying to segment a list to exclude @aol.com, @comast.net, and @verizon.net email addresses while also requiring the custom field "Grade" to be "A". Here is a screenshot showing my settings: This is showing 0 subscribers even though there are thousands of emails that are...

I would like to send my users to the subscription form from another page within my site and prefill the email address. Is this possible? If not, what files can I modify to make it possible?

Okay thank you. I'm a bit surprised that it's so difficult to modify the list pages (subscribe, unsubscribe, etc.) beyond CSS. Is it not standard for customers to want to customize these pages to match their websites? Maybe I'm missing something :)

Well what if I want to add a header to all of the pages? Everything cannot be done through CSS. Is a custom theme the solution? Is there a guide for that?

Thank you for the response. Everything makes sense, except... how can I customize the header? In main.php I see: <header class="main-header"> <nav class="navbar navbar-static-top"></nav> </header But I don't see how the header/navbar can be edited without editing main.php. Is it wrong...

I'm trying customize the subscription related pages (subscribe, unsubscribe, confirmation, etc.) and had some trouble figuring out how to edit the overall "theme" for those pages. I noticed it comes with some default themes that adds an empty? blue navbar at the top of the page, with the...