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    Regarding Campaign Sender Email Addresses

    Hello, You can achieve this by using multiple delivery servers to send the campaigns. A delivery server can have one sender, and that should be verified with your SMTP Provider. By default the delivery servers are having the Force From field set to ALWAYS because most of the SMTP Provider are...
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    Time of sending configurability per user

    Hello, Try to use the timewarp option: https://www.mailwizz.com/kb/timewarp/ Cosmin
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    Mailwizz deletion of contacts

    Than you can choose not to delete them. As I told you, there are ways around using the custom fields to mark them as inactive. Cosmin
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    Mailwizz deletion of contacts

    Hello, Unfortunately, adding a soft delete for the subscribers is not an option now. Considering that the deletion is made manually by you, or automatically by the system for the inactive subscribers if you choose so, you can create a custom list that you can update it somehow to know that a...
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    Separate domain and embed reCAPTCHA

    You can create a delivery server for that domain that is going to be used only for transactional emails. Yes, please check the Pages section of your Lists after you enabled the Recaptcha extension from the backend and set the keys and also enable it for the lists forms. Cosmin
  6. G

    Improve deliverability?

    Hello, There are not tips that we can give you, since the deliverability depends a lot on your smtp provider. All we can say is that you should use a tool like www.mail-tester.com to see how your emails are performing. Cosmin
  7. G

    SendGrid and Soft Bounces

    Hello, Yes, we did some changes on the Sendgrid webhooks handling to accommodate the way they are sending them lately. Cosmin
  8. G

    SendGrid and Soft Bounces

    Hello, The webhooks logs can be found on the sendgrid part. There should be log section in its console. Cosmin
  9. G

    SendGrid and Soft Bounces

    Mailwizz is taking into consideration all the webhooks calls. Maybe sendgrid did not report it? Cosmin
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    Incorrectly categorizing hard bounce as "SOFT"

    Hello, Those are considered as SOFT because they are temporary states of the email inbox. It can be re-enabled at some point or have enough storage. Cosmin
  11. G

    campaign_delivery_log and campaign_delivery_log_archive

    Ok. We did not make any changes in that area since 2.6.3. Cosmin
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    campaign_delivery_log and campaign_delivery_log_archive

    Can you please open a support ticket? And maybe share there credentials for your backend? Cosmin
  13. G

    Hook needed

    Hello, We will see how that can be done. At this moment there is a hook in the web/apps/customer/views/list_import/list.php:381. If you read the comment, maybe you can figure something out from there. From the top of my head, your best option would be to intercept the form submitting with js...
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    Max Hard and Soft Bounce per Delivery Server, Customer, or List?

    Hello, You can do this using Customer groups. The general setting for all the customers about the bounces rates can be found in the Backend->Settings->Customers->Campaigns->Max bounce rate. Cosmin
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    Translations from uploaded translation pack not visible frontend.

    Hello, If you download that repo, the zip is not ready to be imported into MW. The zip should contain only a folder named like the language code, 'de_de' in your case. Here is the correct archive.
  16. G

    Email data import ? What possibilities are there?

    Hello, The data can be imported from a csv format. Please see: https://www.mailwizz.com/kb/how-do-i-import-subscribers/ Cosmin
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    Translations from uploaded translation pack not visible frontend.

    Please open a support ticket and share the translations zip. Cosmin
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    Only regular sent campaigns in stats page?

    We will look into it. Cosmin
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    Only regular sent campaigns in stats page?

    Hello, You are correct, the autoresponders are never considered as "sent" by design, that is why they are not there. Cosmin
  20. G

    Issue Accessing MailWizz Backend

    Hello, We already responded to your ticket. Cosmin
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