Issue Accessing MailWizz Backend

[davidyong1]

Dear Technical Support Team,
I hope this message finds you well.
I am currently facing an issue when trying to access the backend of MailWizz. Upon visiting the admin login link, I am encountering the following error:
Fatal error: Uncaught Error: Class 'WebUser' not found in /home/ubuntu/mailwizz-2.6.7/latest/vendor/yiisoft/yii/framework/YiiBase.php:224
Stack trace:
#0 /home/ubuntu/mailwizz-2.6.7/latest/vendor/yiisoft/yii/framework/base/CModule.php(393): YiiBase::createComponent()
#1 /home/ubuntu/mailwizz-2.6.7/latest/apps/common/components/utils/functions.php(95): CModule->getComponent()
#2 /home/ubuntu/mailwizz-2.6.7/latest/apps/common/components/managers/NotifyManager.php(92): user()
#3 /home/ubuntu/mailwizz-2.6.7/latest/apps/frontend/views/layouts/main.php(59): NotifyManager->show()
#4 /home/ubuntu/mailwizz-2.6.7/latest/vendor/yiisoft/yii/framework/web/CBaseController.php(126): require('/home/ubuntu/ma...')
#5 /home/ubuntu/mailwizz-2.6.7/latest/apps/common/components/web/BaseController.php(236): CBaseController->renderInternal()
#6 /home/ubuntu/mailwizz-2.6.7/latest/vendor/yiisoft/yii/framework/web/CBaseController.php(95): BaseController->renderInternal()
#7 /home/ubuntu/mailwizz-2.6.7/latest/vendor/yiisoft/yii/framework/web/CContr in /home/ubuntu/mailwizz-2.6.7/latest/vendor/yiisoft/yii/framework/YiiBase.php on line 224

Could you kindly confirm if the backend link is correct? Additionally, I would greatly appreciate any guidance or steps you can provide to help resolve this error.


Thank you in advance for your support.


Best regards,
David

 

[ghimes]

Hello,
We already responded to your ticket.

Cosmin