[WTA]Feed Back Loop Server for Newbie

Discussion in 'General discussions' started by Jos, Mar 25, 2015.

  1. Jos

    Jos New Member

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    Hello Guys Newbie here,

    What is feedback loop server ?

    Can I input same information as bounce server ? So, bounce email address=feed back loop server ?

    Thanks Before n After
     
  2. twisted1919

    twisted1919 Administrator Staff Member

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    Hey,

    Yes, they are pretty much same thing.
    Big email providers will usually send fbl notifications at email addresses like fbl@ abuse@ or postmaster@ but you should also subscribe to them to be sure, here's the list: http://www.port25.com/list-of-current-feedback-loops-offered-at-isps/ with isps where you should subscribe.
    Once you subscribe and you add a fbl server in mailwizz where isps will send notifications, then mailwizz will connect to that server and download the notifications and take proper actions for it.

    Hope it makes sense.
    Thanks.
     
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  3. GlobalDIMA

    GlobalDIMA Member

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    to get this straight, to build a server I also join that list and subscribe for the server to do your job or just need to create a server for this purpose
     
  4. GlobalDIMA

    GlobalDIMA Member

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    I was researching and translating and what I see must create a server with an account as abuse @ mydomain so that it can be used as feed back .... in my case use 3 domain of the server for SMTP or whether I should create 3 servers with an account of abuse ... I'm right?
     
  5. twisted1919

    twisted1919 Administrator Staff Member

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    Yes.
     
  6. GlobalDIMA

    GlobalDIMA Member

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    Perfectt!! thanks
     
  7. twisted1919

    twisted1919 Administrator Staff Member

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    @GlobalDIMA - You might want to create, beside abuse@ also fbl@ and postmaster@ ;)
     
  8. GlobalDIMA

    GlobalDIMA Member

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    yes i create abuse, fbl and postmaster to my 3 domains server Thanksss
     
  9. Jeff Morrow

    Jeff Morrow New Member

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    AOL is asking for the IP Address Ranges. I am using SparkPost and my server domain. What IP ranges do I use and where do I find them?
     
  10. VVT

    VVT Active Member

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    @Jeff Morrow Sparkpost should be doing that for you. Read here. You just need to fetch the complaints over to MW via web api.
     
  11. Jeff Morrow

    Jeff Morrow New Member

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    what is the purpose of the fbl email setup if the aren't automatically handled by mailwizz: mailwizz/backend/index.php/feedback-loop-servers/index
     
  12. VVT

    VVT Active Member

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    MW can process fbl emails perfectly. If you have a mailbox destined to receive fbl complaints/emails, you can add that to MW and MW will do the processing automatically. This is the case when you're managing fbl on your own.

    But in your case, you're using a 3rd party service who does this job for you. So, you don't have to sign up at various ISPs and process the fbl emails separately at your end, instead, Sparkpost will do that part. You're paying Sparkpost for taking care of that job as well. In MW, you can add/connect to your Sparkpost account/server using their webapi. If you use webapi, then you should be receiving bounces, complaints/fbl unsubscribes etc at MW from Sparkpost automatically and proper action will be taken.
     
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