User interface appears blank on Customer and Backend directories

ojm324

New Member
Hi ,
Having difficulty with a installation on my VPS that I hadn't checked for a while. I discovered this only today when I returned to the project.

Basically, the simple explanation of this issue I am facing is both the /customer/ and /backend/ directories flash what appears to be the elements I expect to see in the User interface (I can confirm this by viewing the source of any of these pages, the html all looks good), however.. it looks like they flash very quick then disappear.

This screenshot attached shows my exact issue which occurs on as mentioned, each page in the directory.

Is it to with licensing or something? I bought a second license not too long ago to test the app on a different host/VPS, but i've sent up different installations for different domain on this same VPS with no difficulty.

Tried a few things at this point like recursively copying the files and folders from a recent installation on a different domain. It looks as though there was 404 returning files in browser console which may have been removed due to a auto-update (i had it set up in Mailwizz, to auto-update the app for this problematic install).

At first I thought after returning those files it would solve since no more 404 files but its still not working.
Any advice or tips greatly appreciated. Everything in the SQL like messages/campaigns etc looks intact. Thanks.
 

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If for example you go to customers list, do you see the list of customers? In backend area I mean: /backend/index.php/customers
Maybe the dashbioards are empty because there's no content there for a while, but the other things on the left menu should work.
 
No I don't. Or rather, it looks like the page displays the content (like the html table containing the data) on /backend/index.php/customers, but it disappears. And this happens unfortunately for each page on the left menu for me. I did try a lot of debugging with the likes of AI etc making regular backups as I went, before I posted here. Suspicion around the YiiCache potentially. The installation on a different domain on same host is working all good today for me. Its just this one.
 
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