update license not working

[Kyrah414]

Persistent Error:

This license is registered for another ip address, please go to https://www.mailwizz.com/update-license and update it!

I've already waited 24 hours since first attempt updating the license to a new IP yet still not working.

What to do @twisted1919 ?

 

[twisted1919]

@Kyrah414 - PM me with the license you try to update so i can have a look.

 

[Kyrah414]

SOLVED! I put the wrong IP. Thanks for the quick help @twisted1919

 

[Rodney Stokes]

@Kyrah414 - PM me with the license you try to update so i can have a look.

I need assistance with the same issue. I just registered for this forum so I don't know how to PM you. Please message me

 

[twisted1919]

This is fixed

 

[Sachin Diwakar]

I am getting the same issue - please help. I tried to install MailWizz on my test machine and now I am trying on production, I am getting this error again and again. I tried to update the license but no luck.

Two suggestions from my side
1. Please allow a testing domain
2. Instead of IP, please let users validate the Domain Name.

Thanks,

 

[twisted1919]

@Sachin Diwakar - If you still have issues, open a ticket and we will reset it for you.

 

[Sachin Diwakar]

Solved by your team. Thank you!

Please consider the suggestions if it is worth.