twisted1919
Administrator
Staff memberHello,
Today, our servers provider, DigitalOcean, had a hardware failure which affected our main database server that is used by our API.
This affects a few operations, like license validations, license reset and more.
When we were notified about the issue, we restored most recent backup to a new server and used that to continue and fulfil API requests, so while there was a downtime, it shouldn't be more than one hour.
In order for us to avoid future issues like this, we moved our database inside a cluster of 3 nodes, so that from now on even if a single node will go down, we'll still have two responding to your queries.
We apologise for any inconvenience this has caused.
Thank you.
Today, our servers provider, DigitalOcean, had a hardware failure which affected our main database server that is used by our API.
This affects a few operations, like license validations, license reset and more.
When we were notified about the issue, we restored most recent backup to a new server and used that to continue and fulfil API requests, so while there was a downtime, it shouldn't be more than one hour.
In order for us to avoid future issues like this, we moved our database inside a cluster of 3 nodes, so that from now on even if a single node will go down, we'll still have two responding to your queries.
We apologise for any inconvenience this has caused.
Thank you.
