The status of new import list is unSubscribe

[casen]

Hi,
Recently when I import my list of our clients emails (.txt), the emails are unsubscribe, instead of confirmed.
But before, all of the emails were confirmed after they're imported.
Could you tell me the reason?

Thanks

 

[casen]

 

[nav]

View attachment 6332

If you import emails then those emails will be in subscribers only.

 

[casen]

If you import emails then those emails will be in subscribers only.

but the status of them are unsubcriber, NOT confirmed. Before, they're all confirmed after imported.

 

[casen]

If you import emails then those emails will be in subscribers only.

I know they're in Subscribers. but the status of them are unsubscriber. How to make the status be Confirmed after imported?

 

[laurentiu]

@casen - What mailwizz version are you using?
From our tests importer are running correctly all emails are with status confirmed.
Can you open a support ticket and include the list you try to import so we can test it as well.