Suggestion when posting.....


Active Member

A small suggestion when posting a question, include details of your hosting environment, it makes it easier to know what could be wrong and what possible solutions there are. Having your own server with SSH access is totally different to using shared hosting. Some people will also have had experience with your particular host and understand their particular quirks.

At the least include:

Cloud Instance? Who with?
Shared Hosting? Who with?
Operating System with exact version. ie. Ubuntu 14.04
PHP Version ie. 5.5.X not just 5.5
Web Server ie. Apache 2.4
MySQL version

It saves having to ask :)