subscriber count questions

Ahmed

Member
Hi - I imported some subscribers into a list I already had subscribers in

The count went up from 14k to about 15k

when I go to lists, I can see my lists subscriber count as 15,485

But when I go to campaigns > create new > list (to select the list I want to send to) then it shows my list name and only 14910 subscribers

Any idea why this could be the case..
 

twisted1919

Administrator
Staff member
Only confirmed subscribers are counted in campaigns, the ones that have any other status are not.
 

Ahmed

Member
I import them all as confirmed

do the unsubscribes still show near the list total ? but when we go to send a campaign to the list then we see the list total minus the unsubs etc?
thanks
 

mzuker

New Member
MailWizz 2.0 Tester
what about the account limit?
if a client have a plan up to 5k subscribers, how they are count?
bounce, unsubscribed, blacklisted, etc... will still count?

for example if a cliente have a 5k plan, and he have 4k bounces, will have only 1k available to complete the plan limit?
 
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