Spam complain (SOLVED)

[rumennaumovski]

Are emails that made a spam complain automatically deleted from my list at mailwizz? I use amazon ses as a server and I handle unsubscribes at mailwizz.

 

[Pankaj Singh]

Are emails that made a spam complain automatically deleted from my list at mailwizz?

you can use feed back loop server for process spam complaints automatically.
Go to backend > Server > Feed Back Loop Server
process complaints ID will be inactive or unsubscribe after process it.

 

[Pankaj Singh]

I use amazon ses as a server and I handle unsubscribes at mailwizz.

ISP records and forwards FBL request in Abuse Reporting Format (ARF) to Amazon SES and then sends the notification to you via email or an Amazon Simple Notification Service .
So either you can manage them at Amazon Simple Notification Service or use Feed back loop server if you receive these complaints forworded by AWS-SES.

 

[twisted1919]

if you are using amazon ses web api in mailwizz, then mailwizz processes these automatically, otherwise, if you are using smtp, then you need to add a fbl server like @Pankaj Singh said earlier.

 

[rumennaumovski]

if you are using amazon ses web api in mailwizz, then mailwizz processes these automatically, otherwise, if you are using smtp, then you need to add a fbl server like @Pankaj Singh said earlier.

I use Amazon Ses Web Api server so that makes me good then. Thank you.