Sending unsubscribe notification to ex-subscriber

chris.p

New Member
Hello! I see that there is a place to specify an email address for subscribe and unsubscribe notifications. Can a confirmation be sent to the person unsubscribing? Is there a way to view/edit the content of that email?

Thanks!
 

chris.p

New Member
@twisted1919 For double opt-out, does that email require them to click another link to unsubscribe, or is it just a notice that they were successfully unsubscribed? I'm just looking for a notice, not another step.

Also, I don't see that template in the email templates area.

Thanks!
 

laurentiu

Active Member
Staff member Support Staff
@chris.p - if double out-out is selected a confirmation email will be sent to unsubscribe.

Email templates are in Backend > Settings > Email Templates > Common email templates
 

chris.p

New Member
@chris.p - if double out-out is selected a confirmation email will be sent to unsubscribe.

Email templates are in Backend > Settings > Email Templates > Common email templates
Ah ok, yeah I'm not looking to add another step for the user to the unsub process - just to send a final email confirming their unsubscribe status. Is there a way to do that by chance?
 
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