Sending campaign to multiple lists removed in mw v2.x?

[terrylittlepage]

Hello,
I no more see the option to send to multiple List in MW v2.0 any more are those removed, If Yes, How can we do that?

 

[twisted1919]

We have sending groups now, which allow you to create multiple campaigns in same sending group and never send to same email address in the group.

 

[terrylittlepage]

@twisted1919 But sending to multiple lists was easy to do things, Using Multiple groups make things complex this way we have to create many camp and do the things.

Is there any way we can get back multiple list feature back?

 

[twisted1919]

But sending to multiple lists was easy to do things

It would have merged the lists, that's why we don't use it anymore, it causes problems in the long run.

Using Multiple groups make things complex this way

Please try to use it, you'll see it working perfectly and you'll get used to it.

 

[nadworks]

Can I use it to re-send a campaign to the same list again but it will only go to new records which didn't receive the first campaign broadcast?

 

[twisted1919]

Yes, as long as it's in same sending group, it will only send to new contacts.

 

[nadworks]

Sorry, confused.
I just sent a campaign again under the same group after adding 22 new records to the list. and according to the stats, under the Sent column, it went to the entire list again?

Where can I get a confirmation of how many recipients/records the campaign went to, please? I was rather shocked when I saw the Sent number, but the 0 open rate suggests otherwise, however, how can I check that?

On another list I did the same after adding approx. 50 new records. The Sent column also showed the entire list size and after 1.5 hours there are also no (0) opens.

So the result for both examples could potentially be that nobody has received that 2nd campaign. Any way of telling?

 

[twisted1919]

under the Sent column, it went to the entire list again?

Nope, look in the details for recipients of that campaign, you will see there the difference

 

[nadworks]

Of course, I see the difference in numbers because it simply shows the list total with the additional subscribers and minus the unsubscribe and hard bounces. That's not my point. I want to see who actually received the emails (how many, and who).
Because my current suspicion is, that the send groups do not work if you send to the same list again. It might work with multiple lists (comparing and excluding already sent records between two lists), but when it's the same list again, with a few additional records, it sends nothing.

So again: where can I see how many emails were actually sent?

Both the campaigns I sent to their respective send groups as a follow-up to capture new subscribers have still, after almost 7 hours, not generated a single open. Therefore - unless I can see how many emails actually went out - I suspect not a single email was sent.

 

[twisted1919]

Because my current suspicion is, that the send groups do not work if you send to the same list again. It might work with multiple lists (comparing and excluding already sent records between two lists), but when it's the same list again, with a few additional records, it sends nothing.

@laurentiu - can you do a quick check on this please?

 

[laurentiu]

@twisted1919 - i tested this and it's working correctly.

See bellow campaigns example:

1. First campaign sent only to 10 subscribers from my list.


2. I updated the same list with another 10 subscribers and I created anther campaign and this campaign sent only to new 10 subscribers:



3. I added another 10 subscribers and i sent another campaign to them and campaign is sent only to these subscribers:




I tested this using:
- List import
- List subscribe
- Move subscribers from another list when campaign is open
In all off this cases it's working and email is sent only to these which are new in list.

 

[nadworks]

Thanks. I have been able to replicate your test on my own test account and it did indeed work in that instance. Sadly, however, not on the two real-life client lists where I needed it, which is odd and which I will have to investigate. I appreciate your effort.

I have opened a ticket with a screencast of my list / send group / re-broadcast findings. Maybe that gives a clue of where I went wrong.

As an idea:
You have this rather handy option to send a campaign to records that have opened / not opened a particular campaign right from within the campaign setup. Why can there not also be an option to send a campaign to previously sent / not sent of a specific campaign? That would be a much simpler UX and very intuitive for the particular scenario I am dealing with. Not to replace the send group feature, which I'm sure is great, but as a simpler workflow for the relatively common task of sending an email campaign to people who have just been added to a list etc.

 

[danny digital]

Thanks. I have been able to replicate your test on my own test account and it did indeed work in that instance. Sadly, however, not on the two real-life client lists where I needed it, which is odd and which I will have to investigate. I appreciate your effort.

I have opened a ticket with a screencast of my list / send group / re-broadcast findings. Maybe that gives a clue of where I went wrong.

As an idea:
You have this rather handy option to send a campaign to records that have opened / not opened a particular campaign right from within the campaign setup. Why can there not also be an option to send a campaign to previously sent / not sent of a specific campaign? That would be a much simpler UX and very intuitive for the particular scenario I am dealing with. Not to replace the send group feature, which I'm sure is great, but as a simpler workflow for the relatively common task of sending an email campaign to people who have just been added to a list etc.

If it's an autoresponder, I think simply importing new emails will start the campaign to not sent list.. How do you have not sent in the list without importing or moving subscribers to the list?
I think the send group feature works great.