[RESOLVED] Re-Add Deleted Lead

Aron Prins

Aron Prins

Member
Hey everyone,

Interesting use case, interesting question (I think ;) :p )

I add a test lead to a list via a form -> Delete the lead from the list -> Resubmit the lead via the form.

The lead does not appear.

Any idea how to change/fix this?

Thanks,
Aron
 
Hey @twisted1919 ,

Yup - I signup via the form - then go to the backend to DELETE it and then try to use the form again but the lead won't show up after I submit.

Thanks,
Aron
 
I just tried this exact process and it works for me, can anyone else try it too and confirm the issue ?
 
Nice, i did absolutely same steps and it worked.
Can you please try with a different list and see if the issue is the same ? (Also, what app version?)
 
twisted1919 said:
Nice, i did absolutely same steps and it worked.
Can you please try with a different list and see if the issue is the same ? (Also, what app version?)
Click to expand...

Version 1.4.3 - Same issue with other lists.

frm.mwz said:
Maybe related to
'Subscriber profile update optin history'
enabled or not?
Click to expand...

Where can I check this :O ?

Thanks,
Aron

Edit: I just tested the @frm.mwz suggestion, same issue :(
 
Last edited:
Tried now in 1.4.3 and 1.4.9, worked in both, even deleted 2x and re-sub back 2x in each version.
@Aron Prins ...maybe hard reload the list page?

PS: nice cardist tricks at yt ;)
 
frm.mwz said:
Tried now in 1.4.3 and 1.4.9, worked in both, even deleted 2x and re-sub back 2x in each version.
@Aron Prins ...maybe hard reload the list page?

PS: nice cardist tricks at yt ;)
Click to expand...

Haha thanks ;)

Well I've been having this issue for a while now with earlier versions as well. I will try to update to 1.4.9 as soon as possible.

I have not made any edits @twisted1919 - I'll let you know how the update goes.

Cheers,
Aron
 
Ok I enabled debugging and opted in again with the same details, where is this log saved?

Also, when I do it with a never before submitted email it works fine :(

Thanks,
Aron
 
Aron Prins said:
Ok I enabled debugging and opted in again with the same details, where is this log saved?

Also, when I do it with a never before submitted email it works fine :(

Thanks,
Aron
Click to expand...
Debugging appends its output at the bottom of each page.

Maybe that address which you used is on some blacklist (or domain in regex)?
You could try searching the whole dbf via phpMyAdmin.

Aron Prins said:
Also, when I do it with a never before submitted email it works fine :(
Click to expand...
And then you can repeat the process with that never before submitted address several times?
 
frm.mwz said:
Debugging appends its output at the bottom of each page.

Maybe that address which you used is on some blacklist (or domain in regex)?
You could try searching the whole dbf via phpMyAdmin.


And then you can repeat the process with that never before submitted address several times?
Click to expand...

Whatever the email, if I submit it, delete it I can not re-add it. I've had this problem forever but it has never been a problem for me but of course, NOW IT IS! :p

The email is @icloud, so I don't assume there's any blocks.

I looked in the DB... The email is in other lists, but not in this one.

What tables should I check other then the subscriber one?

Thanks,
Aron
 
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