Reset Password issue

daris

Member
when our customer or myself request for password reset, we need wait between 30 mins to 2 hours after received the reset password email. How I can resolve this issue ?
 

Rob

Active Member
Try using the path to your normal php5 location not php-cli also check your cron logs to see if it is firing or if there are any errors..
 

fabyc

Active Member
Make sure the transactional emails cron runs each two minutes ( */2 * * * * )

This means that URL for reset password works only sending email with third party like when it is sent campaigns?

Is there a way to use the own server (for example sendmail) in where is hosted MW for sending reset password requests?

Thanks
 

Vpul Shah

Well-Known Member
@ Fabyc : create a delivery server and select it for Transaction Email only. So it will use for transactional email like password request, new user registration like that...
 
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