reset bounces error from elasticmail killed my lists


New Member
elastimail capped my output sending and is registering thousands of my emails as a bounce and I can not longer mail them 0- we received false bounce data - I deleted the lists and try to reimport but the bounces are still there - I am will to start over basically

how can I remove all of the bounces from the program and start over?
I am using cloudways elasticmail - they are throttling me - the list is 100,000 but my limits is 30,000 - this causes 70,000 emails to have a code called blacklist. I need to reset this at the server level and start over as I now have multiple lists that are unmailable as they are blacklisted - Ie the system thinks that are a bounce?
If the upstream provider sends them back as gard bounces, this is how we treat them.
However, if you have these limits, why don't you send slower? Set these limits on your delivery server and avoid all these troubles.