Receive abuse complaint

Hi i receive abuse complaint from my hosting provider.. So i thinking, instead of people sending abuse complaint to hosting provider, why can't the complaint send straight to me? The sender of the email included his email.. So i can manually delete this email from my list..

Looking forward for a discussion..
 

frm.mwz

Well-Known Member
Hi i receive abuse complaint from my hosting provider.. So i thinking, instead of people sending abuse complaint to hosting provider, why can't the complaint send straight to me? The sender of the email included his email.. So i can manually delete this email from my list..

Looking forward for a discussion..
Recipients can complain to anyone in the loop (see your own outgoing full email headers from your own control email copies):
your host's mwz IP
the used DS IP
any used datacenter IP
their mbx provider IP
etc.

That is why many senders use an extra conspicuous pre-header/sub-headline...to give a super easy complaint/unsubscribe option. You can view it as an immediately available lightning rod/sentinel to minimize any unhappiness or its spreading.
 
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