problem statistics

[wissem]

hi !
I have a concern about the reliability of statistics
In the lists of openings I found emails that are not valid (false emails) I found them in the statistics indicated as openings
for example: stusid@gnet.com.com.com
please check this
thank you

 

[frm.mwz]

hi !
I have a concern about the reliability of statistics
In the lists of openings I found emails that are not valid (false emails) I found them in the statistics indicated as openings
for example: stusid@gnet.com.com.com
please check this
thank you

This has been discussed, it is likely due to providers checking incoming/outgoing emails including the links resulting in false opens/clicks.

 

[wissem]

You mean the SMTP server provider?

 

[frm.mwz]

You mean the SMTP server provider?

providers checking incoming/outgoing

means
for outgoing: your third party sender (or yourself (probably not))
and
for incoming: the ISPs you send to