Problem sending mail

Vpul Shah

Well-Known Member
Hello Giannis,

Not from CPanel.

Have you test your Delivery server in Backend > Delivery server ?
 
no i did now but i have not change anything either in server or in bulk mail system....

Any suggestion?

EDIT: U know what i thinking is that the problem also is valid even in the Validation Server

http://prntscr.com/cvsezd

This is not a bulk mail.... what is going on
 
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frm.mwz

Well-Known Member
Thanks a lot for all your reply's. I will search a bit more. If anyone have a clue please let me know

Thanks

pls post full DS settings (except private data)
try SSL/465 or TLS/587 w/ no cert val req
try only alphanum psswd of length 8 (go back to 18 when solved)
see the mailbox setup instructions of your server (they usually have a link for that in the control panel/faq/help)
it is so that 1.3.7.2 inactivated all DS, so one must active them again
 
pls post full DS settings (except private data)
try SSL/465 or TLS/587 w/ no cert val req
try only alphanum psswd of length 8 (go back to 18 when solved)
see the mailbox setup instructions of your server (they usually have a link for that in the control panel/faq/help)
it is so that 1.3.7.2 inactivated all DS, so one must active them again

Hi frm.mwz

u mean DNS? What is DS?

And one more think i just notice...

http://prntscr.com/cvxiwv

http://prntscr.com/cvxjvr
Does that go incative automaticaly by something cause i didnt do it and i dont know from where i can activate it

I didnt made any change to get that
 
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frm.mwz

Well-Known Member
Hi frm.mwz

u mean DNS? What is DS?

And one more think i just notice...

http://prntscr.com/cvxiwv

http://prntscr.com/cvxjvr
Does that go incative automaticaly by something cause i didnt do it and i dont know from where i can activate it

I didnt made any change to get that

DS = Delivery Server

v1.3.7.2 had some changes, and so the DS' were deactivated (not any users fault)

http://prnt.sc/cvxiwv
means you need to adjust quota, as no DS available or whole sending disabled in settings/backend

http://prnt.sc/cvxjvr
yes, that must be activated

but what are your sending settings (cron, customer, cust group)? pls post those screen shots (except private data), then it is probably solvable ;)
 

twisted1919

Administrator
Staff member
@Giannis Maroulis - I cannot see in the screenshots, but your delivery server setting for the Force FROM option, is it set to Never? If it is, this might be the issue, try to set it to Always.
 

frm.mwz

Well-Known Member
Hi again..

This is my settings... as i see its online...
http://prntscr.com/cw3nol

My cron.. i made 2 screenshots cause its a large page
1)http://prntscr.com/cw3o69
2)http://prntscr.com/cw3obw

Customers
http://prntscr.com/cw3ot8

Groups
http://prntscr.com/cw3ozw

Let me know if u need anything more
Thanks in advanced


re DS settings
# TLS port 587 (or SSL port 465; or STARTLS port 25...this should be coming from your host in the control panel info)
# force FROM: if signing domain unavailable

create customer groups, and at the beginning, have the same settings there as for general customers from settings area

reset quotas
 
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