Price Plans

Discussion in 'General discussions' started by Antonia Savvia, Sep 27, 2018.

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  1. Antonia Savvia

    Antonia Savvia New Member

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    Hello, The price plans page doesn't appear on customer's area. I have enabled monetization and made two price plans and two customer groups. None of my customers can see the price price plans page and the orders history page only if i make the order from the administrator backend page. How can i fix this?
    Thank you in advance.
     
  2. laurentiu

    laurentiu Member Staff Member

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    @Antonia Savvia - make sure you have enabled monetization from backend - settings - monetization.
     
  3. Antonia Savvia

    Antonia Savvia New Member

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    @laurentiu I have enabled it but i get HTTP Error 500
     
  4. laurentiu

    laurentiu Member Staff Member

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  5. Philip Jamison

    Philip Jamison Member

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    on the customer view it only shows the price plan they are currently subscribed to however it doesn't show any other of the plans even though they are active?
     
  6. laurentiu

    laurentiu Member Staff Member

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    @Philip Jamison - Check this option: Check Customer group(s) visibility form backend - monetization - price plans - for each price plan created.
     

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