Price Plans

[Antonia Savvia]

Hello, The price plans page doesn't appear on customer's area. I have enabled monetization and made two price plans and two customer groups. None of my customers can see the price price plans page and the orders history page only if i make the order from the administrator backend page. How can i fix this?
Thank you in advance.

 

[laurentiu]

@Antonia Savvia - make sure you have enabled monetization from backend - settings - monetization.

 

[Antonia Savvia]

@laurentiu I have enabled it but i get HTTP Error 500

 

[laurentiu]

@Antonia Savvia - Please enable debug as shown at https://kb.mailwizz.com/articles/enable-debugging/ and see then what is wrong.

 

[Philip Jamison]

on the customer view it only shows the price plan they are currently subscribed to however it doesn't show any other of the plans even though they are active?

 

[laurentiu]

@Philip Jamison - Check this option: Check Customer group(s) visibility form backend - monetization - price plans - for each price plan created.