Please i need help with this Error 500, mutex is not writable

[segunoloye]

When I create list and select "back to list" I get the error. Kindly see the screenshot pls. Also when I want to delete a list it pops up.

Even when I want to save subscribers I keep getting the same error, mutex is not writable.

How do I resolve this pls.

Thank you.

 

[segunoloye]

Thank you, I have resolved this. I appreciate.

 

[Marco1994]

How was this resolved?

 

[laurentiu]

How was this resolved?

Please make sure the folder apps/common/runtime is chmoded to 0777 recursively.

Also check this article: https://kb.mailwizz.com/articles/folders-writable-web-server/

 

[Marco1994]

Please make sure the folder apps/common/runtime is chmoded to 0777 recursively.

Also check this article: https://kb.mailwizz.com/articles/folders-writable-web-server/

I tried many times to insert "chmod -R 0777 /apps/common/runtime" but it fails and says

"chmod: cannot access '/apps/common/runtime': No such file or directory".

Am i doing something wrong?

 

[marjantbm]

in your case it should be (full path to the directory, according to the picture uploaded)

chmod -R 0777 /home/nativemediatv/public_html/apps/common/runtime/mutex

 

[Marco1994]

in your case it should be (full path to the directory, according to the picture uploaded)

chmod -R 0777 /home/nativemediatv/public_html/apps/common/runtime/mutex

Thank you very much. This worked.