Openers are not automatically added to a separate list.

[Bill Crosby]

Hello guys,

I have update mailwizz to the latest version and now I am scheduling a campaign and want to automatically save the openers of that campaign to save into another list but it's not working anymore.

I am adding the openers to another list while creating the campaign. please see the screenshot.

The clickers are working and saving into another list but openers are not.

Can anyone here help me and let me know how to make this working.

thanks in advance

 

[twisted1919]

@Bill Crosby - Does tracking of opens work, do you get any open stats ?

 

[Bill Crosby]

@twisted1919 Yes tracking is working. It is showing the open stats.
I have tried with the clickers also and it is working with the click but not working with the openers.

 

[twisted1919]

@Bill Crosby - Please open a support ticket and include backend url and login to your app, and ftp access so i can see what is going on.

 

[Bill Crosby]

@twisted1919 Support ticket is created with all the details you have asked.

thank-you in advance for helping.

 

[twisted1919]

Just a FYI for others hitting this thread, the issue was caused by a custom extension which hooked in the events that happen after the campaigns gets an open.

 

[Bill Crosby]

Thank-you so much.
It's working now.