Open tracking doesn't add tracking pixel

007

Member
Hi,

I'm recently seeing that regular campaigns that have 'open tracking' set to 'yes' do not add the tracking pixel, and therefore no open tracking data is available for the campaign. What can I do to fix this? I'm using v1.6.3 (also experienced this on v1.6.1).

Thanks for your time!

Update: The problem seems to have gone away after disabling and then re-enabling geo-opens and timewarp in customer group settings. Is this something that could re-occur?
 
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