Only seems to send to Gmail accounts

Discussion in 'Common issues' started by Matt Sayle, Jul 24, 2019.

  1. Matt Sayle

    Matt Sayle New Member

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    Hello!

    I sent a test to 7 different email address.

    4 were Gmail
    2 were Yahoo
    1 was AOL

    Only the Gmail emails were delivered. I've checked all junk/spam/trash folders.

    All logs and stats reports show the emails were all delivered satisfactory.
     
  2. twisted1919

    twisted1919 Administrator Staff Member

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    @Matt Sayle - Remember that in mailwizz, delivered means mailwizz was able to take the email and handle it to your smtp server. What happens after this point is something which we cannot control, so if your delivery server decided to back-off a few hours for yahoo, then you'll have to wait for it to finish trying sending your emails which might happen or not, case in which you'll get an internal bounce most likely.
     
  3. Matt Sayle

    Matt Sayle New Member

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    @twisted1919

    Thank you for the quick reply. What will I see on my end to indicate that the email was never actually delivered to the recipient's mailbox?

    I sent this test 24 hours ago, and haven't seen anything unusual as of yet.
     
  4. twisted1919

    twisted1919 Administrator Staff Member

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    @Matt Sayle - check the queue of your email servers, see if you have the emails there.
     

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